The hue and cry of the 16th Annual Call Center Week was even hotter than “Vegas, Baby!”; it was a celebration of winning customer service methodologies, a meeting of the…
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The hue and cry of the 16th Annual Call Center Week was even hotter than “Vegas, Baby!”; it was a celebration of winning customer service methodologies, a meeting of the…
“Well, we’re not out here flippin’ tires to be better tire flippers. We’re doing it to be better period. Better leaders. Better parents. Better, stronger, more determined humans.” ~ Reebok…
I had a look, back in the day. Black suit. Hair slicked into a bun. Severe. Serious. You might think I meant business. Truly, I just didn’t have time for…